Outstanding care home sold


Ridgeway House in Bristol has been sold following the retirement of its owner. The care home was rating Outstanding at its last inspection.

The care home is family-operated, and was run by Elaine Leslie from the day of opening in 1993. The care home specialised in clients with learning difficulties, along with autism and cerebral palsy.

Elaine Leslie, managing director of Ridgeway House, said: “We have provided a home for some of the most vulnerable people in our community for over 28 years, and whilst it is never an easy decision to make, now is the time for me to step down.

“The new owner shares the same vision for the home as I have and will continue to provide the high level of care for our fantastic residents.”

Royds Withy King partner Hazel Phillips added: “We were delighted that Elaine put her trust in us to help her complete the sale of Ridgeway House.

“Elaine has been involved with this family business from the start and has built it to be the unique outstanding home that it is today. We wish her well as she moves onto new things.”    


Care homes are staffed 24/7 by care workers, receptionists, security guards and other members of staff. If it is also a nursing home, with specialist nurses on-site, they will also need to have a constant presence. This means that there is likely to be a large number of overlapping and/or irregular shifts.

This is already difficult enough for supervisors to manage successfully. It is vital that there is a clear picture of who is in the building at any given time, not only for the security and reputation of the care home, but also for visitors’ safety in situations such as fire alarms.

Our specialist time and attendance system records everyone’s entrance and exit from controlled doors, using either smartcards or more expensive but more secure biometric measurements.

When the time and attendance clocking terminals from Time and Attendance South West are linked into your company’s fire alarm system, any fire alarm activation will result in the printing of a fast, automated list of who is currently clocked into the building. This is more accurate than a paper sign-in sheet.

All the door access data from our system is exportable onto all major payroll programmes. We also have the Self Service Module, which can be accessed from a browser or from your mobile via the app (available on Android and iOS). This enables employees to sign in and out and request holiday.

If the clocking in/out is done from a mobile, the information is transferred to the central Tensor.NET application, including GPS position data so that you can make sure your remote employees, such as community carers, are where they should be at that time.

Please contact us for more information on how to make your care home safe and secure.